grapwin aff Terms and Conditions
Please read all the rules below carefully before using this platform. Opening an account means you fully accept these terms.
Introduction and Applicability
These Terms and Conditions ("Terms") form a legal agreement between grapwin aff ("Platform", "we", "us") and every person ("User", "you") who uses this website. By browsing the website, opening an account, or using any service, you are considered to have accepted these Terms in full.
grapwin aff offers online casino games, slots and sports betting for users in Bangladesh. Details of how our services operate can be found on the About Us page. The information provided here may change at any time — the latest version will always be published on this page.
Eligibility and Age Requirements
To open an account and use grapwin aff services, you must meet all of the following conditions:
- You must be at least 21 years old. Minors are strictly prohibited from creating an account.
- You must register in your own name and of your own free will — not on behalf of another person or as a proxy.
- Each person may operate only one account. Creating or using multiple accounts is strictly prohibited.
- All information provided on the account must be accurate, complete and up to date.
- You may not place bets on behalf of a third party or using their funds.
Account Registration and Security
2.1 Registration Process
During registration you must provide your correct name, mobile number, email address and date of birth. grapwin aff reserves the right to close any account registered with false or fabricated information at any time and to forfeit all balances associated with it.
2.2 Password and Account Security
It is your responsibility to keep your login details (username and password) completely confidential. You must not allow anyone else to use your account. If you suspect unauthorised access to your account, notify our support team immediately. You are responsible for all activity carried out from your account.
2.3 Account Suspension or Closure
grapwin aff may temporarily suspend or permanently close any account without prior notice in the event of a breach of terms, suspected fraud, or security concerns. Any valid balance in a permanently closed account will be returned through the designated process.
Deposit and Withdrawal Rules
3.1 Deposits
grapwin aff currently accepts deposits via bKash, Nagad, Rocket and bank transfer (such as Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit for each method is ৳200. Only payments from a payment account registered in your own name are accepted. Funds sent from third-party accounts will be returned and the associated user account may be placed under review.
3.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within one hour. Withdrawals will always be made through the same method used for the original deposit — bKash, Nagad, Rocket or bank transfer.
3.3 Verification Requirements
For large withdrawals or in any suspicious circumstances, grapwin aff may request additional documents for identity verification. The withdrawal process may be on hold until verification is complete. This is a necessary step to ensure security and financial integrity.
Bonuses and Promotional Offers
4.1 Welcome Bonus
grapwin aff offers a 200% bonus on the first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount.
Or a deposit of ৳5,200 earns a ৳5,000 bonus, giving a total balance of ৳10,200. In that case the wagering requirement is ৳5,000 × 20 = ৳1,00,000.
4.2 Other Promotional Offers
Weekly deposit rewards, the grapwin aff Slots Festival, Cricket Season offer, birthday special gift and Refer a Friend bonus — each of these offers has its own terms and wagering requirements. Read the specific rules for an offer before claiming it.
4.3 Bonus Abuse
grapwin aff reserves the right to cancel all bonuses and associated winnings on any account found to be creating multiple accounts, placing coordinated bets, or using any other dishonest method to abuse bonuses. Bonuses are provided solely for genuine entertainment purposes.
Game and Betting Rules
5.1 General Game Rules
grapwin aff reserves the right to review the outcome of any round affected by a technical error, network disconnection or abnormal circumstances during play. In such cases we will check the technical logs and make a fair decision.
5.2 Sports Betting
In sports betting, if a match is cancelled, abandoned or the result is disputed, the decision of the relevant sports authority will be considered final. The odds displayed on the website are effective unless an approved change has been made.
5.3 Software Errors
If a programming error in a game produces an abnormally large win, that amount will not be considered valid. grapwin aff reserves the right to correct balances where necessary and will notify the user as soon as possible when such an error is identified.
5.4 Aviator and Crash Games
Results in Aviator (Spribe) and all crash games are determined using a provably fair method. Each round's result is independent and separate from previous rounds. Use of the auto cash-out feature is at your own risk.
Prohibited Activities
The following activities are strictly prohibited on the grapwin aff platform:
- Using this platform for criminal purposes or money laundering.
- Placing bets or playing games using automated software, bots or scripts.
- Attempting unauthorised access to other users' accounts.
- Deliberately exploiting system vulnerabilities or game bugs for an advantage.
- Unlawfully colluding with other users to fix bets.
- Registering using a false identity or another person's details.
If any of the above activities are proven, the account will be closed immediately and all balances may be forfeited. Law enforcement authorities will be informed if necessary.
Protection of Personal Data
Full details of how grapwin aff collects, stores and uses users' personal data are provided in our Privacy Policy. The Privacy Policy applies equally alongside these Terms and is an integral part of this agreement.
The information you provide is used solely for the purposes of delivering services, verifying identity and meeting legal obligations. We use SSL encryption and other security technologies to keep your data safe.
VIP Program and Cashback
grapwin aff's VIP program has three tiers: Bronze, Silver and Gold. Cashback is paid on weekly net losses at each tier:
- Bronze: weekly cashback up to 0.4%
- Silver: weekly cashback up to 0.8%
- Gold: weekly cashback up to 1.2%
VIP tier placement is based on gaming activity and consistency. Specific turnover thresholds may change in line with applicable rules. Cashback is credited as a bonus and the applicable wagering requirement must be met before withdrawal.
Responsible Gaming and Self-Control
grapwin aff believes that gambling should be enjoyed for entertainment only and within one's means. We give users the option to set deposit limits, take a self-exclusion break, or apply a permanent self-exclusion if needed.
If you feel that gambling is having a negative effect on your daily life or relationships, you will find detailed support information on our Responsible Gaming page. These services are available free of charge and in confidence. Anyone under 21 must refrain entirely from any form of gambling.
Intellectual Property and Content
All content on the grapwin aff website — logos, graphics, text, software, game interfaces — is protected by applicable intellectual property laws. Users may use this content only for personal, non-commercial purposes.
Reproducing, distributing or commercially using any part of this platform without prior written permission is prohibited. Game software and technology are the property of the respective providers and their separate terms of use apply.
Limitation of Liability
grapwin aff provides its services "as is". grapwin aff bears limited liability for any loss arising from technical errors, disruptions to third-party payment systems, or internet connectivity issues.
We are not liable for any special, incidental or indirect losses. However, if a loss is proven to result directly from our own error, the matter will be resolved in accordance with applicable law.
Changes to Terms and Applicable Law
12.1 Changes to Terms
grapwin aff reserves the right to change these Terms at any time. For significant changes, a notification will be sent to the registered email address or clearly announced on the site. Continued use of the platform after a change is considered acceptance of the new terms.
12.2 Dispute Resolution
Any dispute arising from these Terms will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the applicable legal process will be followed. For general questions, visit our FAQ page where answers to many topics can be found.
12.3 Contact
If you have any questions or concerns about these Terms, contact our support team 24/7 via live chat or email in Bengali or English. Our support team will respond to your question as soon as possible.